Refund Policy (Payments & Returns)
At Vibelle.in, customer satisfaction is important to us.
Please read our refund and return policy carefully.
Returns
We accept returns only if:
-
Product is damaged
-
Wrong product received
-
Manufacturing defect
You must contact us within 48 hours of delivery.
Email: support@vibelle.in
Include photos/video of the issue.
Non-Returnable Items
We do not accept returns for:
-
Change of mind
-
Incorrect model selected by customer
-
Normal wear & tear
Refund Process
Once approved:
-
Refund will be processed to original payment method
-
Takes 5–7 working days
For COD orders, refund will be via UPI or bank transfer.
Shipping Cost
-
Return shipping is covered only if issue is from our side
-
Otherwise customer bears return shipping
Cancellations
Orders can be cancelled only before dispatch.
Once shipped, cancellation is not possible.
Contact
For any refund or return queries:
📧 support@vibelle.in
